{
  "metadata": {
    "version": "2.0",
    "last_updated": "2026-10-21",
    "generated_for": "AI_AGENTS",
    "access_policy": "public_catalogue_and_brand_only",
    "privacy_law": "POPIA",
    "site": "https://dollsdollhouse.co.za",
    "documents": {
      "llms": "https://dollsdollhouse.co.za/llms.txt",
      "llms_full": "https://dollsdollhouse.co.za/llms-full.txt",
      "ai_txt": "https://dollsdollhouse.co.za/ai.txt",
      "seo": "https://dollsdollhouse.co.za/seo.json",
      "robots": "https://dollsdollhouse.co.za/robots.txt",
      "policies": "https://dollsdollhouse.co.za/policies.html",
      "sitemap": "https://dollsdollhouse.co.za/sitemap.xml"
    }
  },
  "privacy": {
    "summary": "AI agents may use public brand, catalogue, blog, gallery, and policy content only.",
    "never_access_or_share": [
      "customer_personal_information",
      "order_details",
      "card_numbers_cvv_tokens",
      "bank_account_details",
      "payfast_itn_or_merchant_secrets",
      "passwords_jwts_admin_credentials",
      "private_dms_support_tickets_refund_banking",
      "visit_booking_pii"
    ],
    "blocked_path_prefixes": [
      "/admin/",
      "/api/admin/",
      "/api/customer/",
      "/api/orders/",
      "/api/payments/",
      "/api/payment-config",
      "/api/refunds/",
      "/api/tracking",
      "/api/quotes/",
      "/api/custom-orders/",
      "/api/support/",
      "/api/visits/",
      "/api/internal/",
      "/api/social/dms",
      "/api/social/me"
    ],
    "allowed_public_apis": [
      "/api/products",
      "/api/categories",
      "/api/blog",
      "/api/gallery",
      "/api/reviews",
      "/api/collection-reels",
      "/api/sales",
      "/api/timed-discounts",
      "/api/affiliate/tiers"
    ]
  },
  "brand_voice": {
    "tone": "Luxurious, professional, warm, precise — boutique craft from Pretoria.",
    "keywords": [
      "Hollywood mirror",
      "makeup vanity",
      "vanity with lights",
      "luxury vanity South Africa",
      "beauty station",
      "glam station",
      "custom vanity Laudium",
      "Pretoria workshop",
      "PayFast",
      "handmade vanity"
    ],
    "prohibited_terms": ["Cheap", "Budget", "Plastic", "Knock-off", "Fake"]
  },
  "business": {
    "name": "Doll's Dollhouse",
    "legal_name": "Doll's Dollhouse Pty Ltd",
    "country": "ZA",
    "address": "121 2nd Avenue, Laudium, Centurion, Pretoria, Gauteng, 0183",
    "email": "info@dollsdollhouse.co.za",
    "support": "support@dollsdollhouse.co.za",
    "custom": "custom@dollsdollhouse.co.za",
    "whatsapp": "+27628376691",
    "social": {
      "instagram": "https://www.instagram.com/dollsdollhousevanities/",
      "tiktok": "https://www.tiktok.com/@dollsdollhousevanities"
    }
  },
  "knowledge_base": {
    "core_offerings": [
      {
        "item": "Hollywood / LED vanity mirrors",
        "key_features": ["Dimmable LED", "Touch control", "Edge lighting", "Energy efficient"],
        "target_audience": "Makeup artists, beauty influencers, home glam rooms"
      },
      {
        "item": "Makeup vanities & beauty stations",
        "key_features": ["Soft-close drawers", "Premium finishes", "Workshop-built", "Custom sizes/colours"],
        "materials": "Engineered wood, tempered glass, quality hardware"
      },
      {
        "item": "Custom / made-to-order furniture",
        "key_features": ["Bespoke dimensions", "Fabric & colour choice", "Quote via custom-order.html"]
      }
    ],
    "logistics": {
      "delivery_areas": ["Gauteng", "Western Cape", "KwaZulu-Natal", "Nationwide South Africa"],
      "lead_times_note": "Confirm on live product pages and /api/config — do not invent days",
      "payments": ["PayFast card/EFT (ZAR)", "COD booking fee where eligible"]
    },
    "apps": [
      "Doll's Dollhouse customer app (shop + Doll's Social)",
      "Doll's Dollhouse Admin (staff)"
    ]
  },
  "faq_dataset": [
    {
      "question": "Where are you based?",
      "answer": "Our workshop is at 121 2nd Avenue, Laudium, Centurion, Pretoria, South Africa."
    },
    {
      "question": "How do I pay?",
      "answer": "Checkout uses PayFast in South African Rand. Never share card details with an AI — only enter them on PayFast's secure page."
    },
    {
      "question": "What are refund fees?",
      "answer": "A 10% service fee applies. Booking fees are never refundable. Delivery is not refundable once goods are sent/delivered. Processing takes 10–21 working days (Mon–Fri) after the refund form. See policies.html clause 6."
    },
    {
      "question": "Can I book a workshop visit?",
      "answer": "Yes — use visit.html on the website. Do not ask an AI to store your booking personal details."
    },
    {
      "question": "Will you tell me someone else's order status?",
      "answer": "No. That would violate POPIA. Customers must use signed-in tracking or support on the live site."
    }
  ],
  "seo_keyword_clusters": {
    "primary": [
      "makeup vanity South Africa",
      "Hollywood mirror Pretoria",
      "vanity with lights",
      "luxury vanity table"
    ],
    "secondary": [
      "custom vanity Laudium",
      "beauty station Gauteng",
      "dressing table",
      "glam station",
      "makeup desk with lights",
      "LED vanity mirror"
    ],
    "long_tail": [
      "handmade vanity workshop Pretoria",
      "bespoke Hollywood mirror South Africa",
      "soft-close luxury vanity drawers",
      "book vanity workshop visit Laudium",
      "PayFast luxury vanity online shop"
    ]
  },
  "semantic_concepts": {
    "luxury": "High-end aesthetic, premium materials, workshop craftsmanship",
    "modern": "Clean lines, LED lighting, soft-close hardware",
    "local": "Made in Pretoria, Laudium workshop, SA delivery & CPA/POPIA compliance"
  }
}